Building a Connected Spokane, Together.
Explore the next decade of transit investment across our region.
Latest Updates
Stay informed about Connect 2035 progress and developments.
Featured
As part of Connect 2035, STA launched its Transit Ambassadors program in early September, placing friendly staff aboard buses to deliver in-person customer support, system education, and real-time assistance across the region…
September 20, 2025
Follow the journey as we officially open new bus stop shelters with a ribbon-cutting celebration throughout the region. Bus Shelter…
January 22, 2026
Connect 2035
On December 19, 2024, the STA Board of Directors officially adopted Connect 2035, the agency’s next 10-year strategic plan aimed…
October 17, 2025
Connect 2035
On April 17, 2025, the STA Board of Directors adopted the Connect 2035 sequencing timeline. STA is already beginning work…
October 8, 2025
The Goals Driving Connect 2035
Over the next decade, Spokane Transit will pursue three ambitious goals to create a more accessible, reliable, and connected transportation network. Explore the projects and core investments that will bring this vision to life.
Connect 2035 in Motion
Track progress and see what’s coming year by year. From planning to completion, follow the journey of transit transformation in the Spokane region.
2025 Timeline (Click the arrows to scroll through our projects for 2025)
Transit Ambassadors
STA will pilot a new transit ambassador program to help foster a safe, welcoming environment for all our customers. This will be modeled on ambassador programs at other transit agencies
Low-Income Fare Pilot Program
Pilot an eligibility-based Reduced Fare program for riders experiencing low incomes
Upgrade Automatic Vehicle Location Systems
Upgrade our Computer-Aided Dispatch / Automatic Vehicle Location systems to enable more accurate real-time information
Online Scheduling for Paratransit
Implement online scheduling for Paratransit trips
Telematics
Implement telematics in all STA fleet vehicles to increase safety, efficiency, and opportunities for expanded operator training
Development Plan
Establish an organizational development plan
Operator Quality of Life Enhancements
Invest in our operators by upgrading break rooms and amenities, expanding access to high-quality restrooms along routes, and developing new operator support systems
Establish CBO Network
Establish a CBO network to support and strengthen STA's community engagement efforts focused on underrepresented communities
Key Performance Dashboards
Increase transparency by developing user-friendly, public-facing dashboards for key performance indicators and making it easier to access and use publicly available data
Staffing Support
Make targeted investments in staffing to expand competencies in support of strategic internal and external initiatives
Internal Employee Investment
Enhance internal employee engagement and communications efforts to retain STA talent
North Spokane Valley Mobility-on-Demand Pilot
Implement a Mobility-on-Demand pilot in North Spokane Valley
Latah Valley Mobility-on-Demand Pilot
Implement a Mobility-on-Demand pilot in Latah Valley
Fixed Route Network Optimization
Implement the fixed route network optimization (additional night/weekend service on high-performing routes, updating service in Spokane Valley, reaching new job centers)
By the Numbers
Connect 2035 is delivering measurable improvements to transit across Spokane.
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